ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 319-351-5665 (TTY: 319-351-5665).
Discrimination is Against the Law
Iowa City Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Iowa City Hospice does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Iowa City Hospice:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Paige Keith, Quality Assurance and Compliance Officer
If you believe that Iowa City Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Paige Keith, Quality Assurance and Compliance Officer, 1526 Sycamore St., Iowa City, IA 52240, 319-351-5665 extension 4300, TTY: 319-351-5665, 319-351-5729, firstname.lastname@example.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Paige Keith, Quality Assurance and Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.