Non-discrimination Policy (English)

ATTENTION:  If you speak a language other than English, language assistance services, free of charge, are available to you.  Call 707-477-0700 (TTY: 707-477-0700).

 

Discrimination is Against the Law

[Your Hospice and Palliative Care Service] complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  [Your Hospice and Palliative Care Service] does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

[Your Hospice and Palliative Care Service]:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Natasha Beauchamp

If you believe that [Your Hospice and Palliative Care Service] has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Natasha Beauchamp, [Your Address], 707-477-0700, TTY: 707-477-0700, 707-829-1565, tasha@abchospice.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Natasha Beauchamp is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.